PRIVACY POLICY
This Privacy Policy explains how MARCIN KALISZEWSKI, a sole proprietorship registered in Poland, with its registered address at KWIATOWA 25N, 05-126 MICHAŁÓW-GRABINA, POLAND, tax identification number PL5242974145, email: [email protected] (“Company,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information in connection with HappyHealthyFlow.com, the IR Reset coaching offers, coaching programs, challenges, onboarding forms, payment process, Slack communication, emails, websites, landing pages, and related services (collectively, the “Services”).
This Privacy Policy applies when you visit our website, submit a form, request access to a challenge or program, purchase a coaching offer, complete onboarding, communicate with us, join Slack or another communication platform, or otherwise use our Services.
By using our website or Services, you acknowledge that you have read this Privacy Policy.
If you do not agree with this Privacy Policy, do not use our website or Services.
1. Who We Are
The data controller responsible for your personal information is:
Marcin Kaliszewski
Kwiatowa 25N, 05-126 Michałów-Grabina, Poland
[email protected]
Tax identification number: PL5242974145
We are based in Poland and may provide Services to clients located in the United States, the European Union, the United Kingdom, and other countries.
2. Important Health and Coaching Notice
Our Services are lifestyle, education, accountability, and coaching services.
We do not provide medical care, medical diagnosis, medical treatment, therapy, emergency support, medication management, or licensed healthcare services.
Information collected through our Services may include health-related or lifestyle-related information that you choose to provide. This information is used to provide coaching, accountability, onboarding, support, progress tracking, business administration, refund or guarantee administration, and legal recordkeeping.
You should not submit emergency medical information or information requiring urgent medical attention through our website, Slack, email, forms, text messages, or any other Program channel.
If you need medical advice, diagnosis, treatment, emergency care, or help with symptoms, contact a qualified healthcare provider or emergency services.
3. Information We Collect
We may collect the following categories of information.
A. Contact Information
We may collect:
* name;
* email address;
* phone number;
* country;
* state or region;
* mailing address, if needed;
* communication preferences;
* information submitted through website forms, applications, or contact requests.
B. Account, Purchase, and Payment Information
We may collect:
* order details;
* offer purchased;
* payment status;
* billing details;
* transaction records;
* refund or dispute records;
* checkout consent records;
* invoice details;
* payment plan status, if applicable.
Payments may be processed by Stripe or another third-party payment provider. We do not store your full card number. Payment providers process payment information according to their own terms and privacy policies.
C. Program, Application, and Onboarding Information
If you apply for or participate in a coaching offer, challenge, or Program, we may collect:
* application answers;
* onboarding form answers;
* personal goals;
* lifestyle information;
* routines;
* schedule information;
* food habits;
* meal information;
* food photos;
* food logs;
* sleep information;
* activity information;
* step count;
* screenshots from tracking apps;
* check-in answers;
* progress updates;
* Slack messages;
* email messages;
* text messages;
* support requests;
* feedback;
* information you choose to share with coaches or team members.
D. Health-Related Information
Because our Services relate to lifestyle, habits, nutrition consistency, movement, sleep, accountability, weight management, energy, and IR Reset coaching, you may choose to provide health-related information.
This may include:
* weight;
* height;
* body measurements;
* food intake;
* food photos;
* sleep information;
* activity information;
* step counts;
* lifestyle goals;
* supplement information;
* medication-related information;
* lab-related information;
* IR-related information;
* symptoms or health-related background you choose to share;
* medical conditions or concerns you choose to share;
* pregnancy or breastfeeding status, if you choose to share it;
* eating history or related concerns, if you choose to share them;
* other health-related details submitted through onboarding, Slack, email, forms, check-ins, or coaching communication.
We only ask for information that we believe is reasonably relevant to delivering the Services. You should only provide information that you are comfortable sharing and that is relevant to your participation.
E. Communication Information
We may collect records of communications with you, including:
* emails;
* text messages;
* calls or call notes;
* Slack messages;
* form submissions;
* support messages;
* customer service records;
* refund or dispute communications;
* consent and opt-in records.
F. Technical and Usage Information
When you visit our website or interact with our emails, landing pages, forms, or online materials, we may collect technical information such as:
* IP address;
* device information;
* browser type;
* operating system;
* pages visited;
* timestamps;
* referring pages;
* links clicked;
* form activity;
* approximate location based on IP address;
* cookie identifiers;
* analytics data;
* conversion data;
* email open or click data, where applicable.
G. Consent and Compliance Records
We may collect records showing:
* the date and time you accepted terms;
* the date and time you submitted forms;
* the checkbox text shown to you;
* the version of documents accepted;
* IP address;
* landing page or checkout URL;
* payment confirmation;
* onboarding completion;
* marketing opt-in or opt-out status;
* health data consent status, where applicable.
4. How We Use Your Information
We may use your information to:
* operate our website;
* process applications;
* evaluate eligibility for a coaching offer;
* contact you about your application;
* process purchases and payments;
* provide access to coaching offers, challenges, Programs, materials, and support;
* complete onboarding;
* deliver coaching and accountability support;
* review check-ins;
* provide educational resources;
* communicate with you;
* respond to questions;
* provide customer support;
* administer Slack or other communication access;
* manage your account or participation;
* personalize coaching support within the scope of the Services;
* document participation;
* administer refund policies or written guarantees;
* handle disputes, chargebacks, fraud prevention, and legal claims;
* send transactional emails and Program-related messages;
* send marketing emails where permitted or where you have opted in;
* improve our Services, website, content, and customer experience;
* analyze website performance and conversion data;
* comply with tax, accounting, legal, regulatory, and business recordkeeping obligations;
* protect the rights, safety, and security of the Company, clients, coaches, contractors, and others.
5. Legal Bases for Processing
Depending on your location and the context, we may process your personal information based on one or more of the following legal bases:
* performance of a contract with you;
* your consent;
* your explicit consent for health-related or sensitive information, where required;
* our legitimate business interests;
* compliance with legal obligations;
* protection, establishment, or defense of legal claims;
* fraud prevention and business security.
Where we rely on consent, you may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect processing that occurred before withdrawal. Withdrawal of certain consents may limit or prevent your ability to participate in the Services.
6. Health-Related Information and Explicit Consent
Health-related information may be considered sensitive personal information or special category data under certain laws.
We process health-related information only for limited purposes related to the Services, including:
* onboarding;
* coaching and accountability support;
* progress tracking;
* check-ins;
* communication with coaches or team members;
* customer support;
* documentation of participation;
* administering refund policies or written guarantees;
* fraud prevention;
* dispute or chargeback handling;
* legal and business recordkeeping;
* protection of legal rights.
We do not provide medical care and do not use health-related information to diagnose, treat, cure, prevent, or manage any medical condition.
We do not sell your health-related information.
We do not intentionally disclose health-related onboarding, Slack, check-in, food, medication, lab, or coaching information to advertising platforms.
You may withdraw consent to the processing of health-related information by contacting [email protected]. If you withdraw consent, we may be unable to provide some or all of the Services.
7. How We Share Your Information
We may share your information with service providers, contractors, and third parties only as reasonably necessary for the purposes described in this Privacy Policy.
These may include:
* payment processors, such as Stripe;
* communication platforms, such as Slack;
* cloud storage providers, such as Google Drive or Google Workspace;
* email service providers;
* onboarding form providers;
* scheduling tools;
* analytics providers;
* customer support tools;
* contractors and accountability coaches;
* technical service providers;
* legal, tax, accounting, and compliance advisors;
* fraud prevention providers;
* payment processors, banks, card networks, or dispute resolution providers in case of disputes or chargebacks;
* authorities, courts, regulators, or law enforcement where required by law or necessary to protect legal rights.
Coaches, contractors, and team members are given access only to information reasonably necessary to perform their role in delivering or supporting the Services.
We do not sell your health-related information.
8. Third-Party Platforms
Our Services may use third-party platforms and tools, including but not limited to:
* Stripe;
* Slack;
* go7D;
* goHighLevel;
* Google Drive;
* Google Workspace;
* email providers;
* form tools;
* analytics tools;
* scheduling tools;
* website hosting providers;
* customer support tools;
* advertising and conversion tracking tools.
Third-party platforms may collect and process information according to their own terms and privacy policies. We are not responsible for the privacy practices, security practices, outages, policy changes, or technical issues of third-party platforms.
9. Cookies, Pixels, and Tracking Technologies
Our website may use cookies, pixels, analytics tools, conversion tracking, and similar technologies to:
* operate the website;
* remember preferences;
* understand website performance;
* measure traffic;
* improve landing pages;
* measure advertising performance;
* understand conversions;
* prevent fraud;
* improve user experience.
These tools may collect technical information such as IP address, device information, browser type, pages visited, timestamps, referring pages, and conversion events.
We do not intentionally use cookies, pixels, or analytics tools to disclose health-related onboarding, Slack, check-in, food, medication, lab, or coaching information to advertising platforms.
You can adjust cookie settings in your browser. Some website features may not function properly if cookies are disabled.
If we use a cookie banner or consent tool, your choices may be managed through that tool.
10. Marketing Communications
If you submit a form, request access, apply for a Program, purchase a Service, or opt in to receive communication, we may contact you by email, phone, text message, or other channels according to the consent you provided and applicable law.
Transactional and Program-related communications may include messages about:
* your application;
* eligibility;
* onboarding;
* purchase;
* payment;
* account;
* access;
* coaching;
* Slack;
* Program materials;
* support;
* refunds;
* disputes;
* legal or policy updates.
Marketing communications may include:
* educational content;
* newsletters;
* offers;
* promotions;
* Program updates;
* related coaching opportunities.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting [email protected].
Unsubscribing from marketing emails does not stop transactional or Program-related communications.
If you receive text messages from us, you may opt out by replying STOP, where applicable.
11. International Transfers
We are based in Poland, while you may be located in the United States or another country.
Your information may be transferred to, stored in, or processed in countries other than your country of residence, including Poland, the European Economic Area, the United States, or other locations where our service providers operate.
Data protection laws in these countries may differ from the laws in your country.
Where required, we use appropriate safeguards for international data transfers, such as contractual protections, service provider agreements, or other legally recognized mechanisms.
12. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
* deliver the Services;
* provide support;
* manage onboarding and Program participation;
* maintain business records;
* comply with tax, accounting, legal, and regulatory obligations;
* administer refunds or guarantees;
* respond to disputes or chargebacks;
* prevent fraud or abuse;
* protect legal rights.
The exact retention period may depend on the type of information, the purpose for which it was collected, legal requirements, accounting requirements, dispute risk, and business needs.
When information is no longer needed, we may delete, anonymize, or archive it.
13. Security
We take reasonable technical, organizational, and administrative steps to protect your personal information.
However, no online system, cloud storage platform, communication platform, email system, payment system, or internet transmission is completely secure.
You are responsible for keeping your own devices, email account, Slack account, passwords, and access credentials secure.
You should not send urgent medical information, highly sensitive information, passwords, payment card numbers, or unnecessary private information through Slack, email, forms, or other Program communication channels.
14. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
* access your personal information;
* correct inaccurate information;
* request deletion;
* restrict processing;
* object to certain processing;
* withdraw consent;
* request a copy of your data;
* opt out of marketing emails;
* opt out of certain processing or sharing, where applicable;
* request information about how we process health-related information;
* request deletion of certain health-related information, where applicable.
To exercise your rights, contact us at [email protected].
We may need to verify your identity before responding to a request.
Some information may be retained where necessary to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain business records, or protect legal rights.
15. Rights for European Economic Area, United Kingdom, and Similar Users
If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar privacy laws, you may have additional rights under applicable data protection law.
These may include the right to:
* access your personal data;
* correct your personal data;
* request deletion;
* restrict processing;
* object to processing;
* withdraw consent;
* receive a copy of your data in a portable format;
* lodge a complaint with a data protection authority.
Where we process health-related information or other special category data, we rely on your explicit consent or another lawful basis available under applicable law.
16. United States Privacy Rights
If you are located in the United States, certain state privacy laws may provide additional rights depending on your state of residence and whether those laws apply to us.
These rights may include the right to:
* know what personal information we collect;
* access certain personal information;
* request deletion;
* correct inaccurate information;
* opt out of certain types of sharing or targeted advertising;
* request information about consumer health data;
* withdraw certain consents related to health-related information.
We do not sell your health-related information.
To exercise a privacy request, contact [email protected].
17. California Privacy Notice
If you are a California resident and applicable law provides you with specific privacy rights, you may request information about the categories of personal information we collect, the purposes for which we use it, the categories of third parties with whom we share it, and your rights to access, correct, delete, or opt out of certain uses.
We do not sell your health-related information.
We do not knowingly sell personal information of individuals under 18.
To make a California privacy request, contact [email protected].
18. Consumer Health Data Notice
Depending on your location, some of the information we collect may be considered consumer health data.
Consumer health data may include information you provide about weight, height, food habits, sleep, activity, steps, lifestyle goals, supplement information, medication-related information, lab-related information, IR-related information, and other health-related details you choose to share.
We collect and use consumer health data only for the purposes described in this Privacy Policy, including delivering the Services, coaching support, onboarding, check-ins, support, documentation, refund or guarantee administration, fraud prevention, legal recordkeeping, and protection of legal rights.
We may share consumer health data with coaches, contractors, service providers, payment processors, communication platforms, cloud storage providers, support tools, legal advisors, tax advisors, or authorities only as reasonably necessary for the purposes described in this Privacy Policy.
We do not sell consumer health data.
You may request access to or deletion of certain consumer health data, or withdraw consent where applicable, by contacting [email protected].
19. Children
The Services are intended for adults.
We do not knowingly collect personal information from children under 18.
If you are under 18, you may not use, purchase, or participate in the Services.
If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete it.
20. Public or Shared Spaces
If the Services include community spaces, Slack channels, group coaching areas, or shared communication spaces, information you post may be visible to coaches, team members, contractors, and other participants.
Do not post information that you do not want others in that space to see.
You are responsible for the information you choose to share in community or group spaces.
Participants are expected to respect confidentiality, but we cannot guarantee that other participants will not copy, screenshot, disclose, or misuse information.
21. Testimonials, Reviews, and Results
We may ask for testimonials, feedback, reviews, screenshots, or success stories.
We will not publicly use your name, image, testimonial, screenshots, health-related information, or results for marketing purposes without your consent.
If you give consent for us to use a testimonial, review, screenshot, or success story, additional terms or releases may apply.
Testimonials and examples are not guarantees that other clients will achieve the same or similar results.
22. Business Transfers
If we sell, transfer, reorganize, merge, or otherwise change our business, we may transfer personal information as part of that transaction, subject to this Privacy Policy and applicable law.
23. Legal Disclosures
We may disclose information if we believe it is reasonably necessary to:
* comply with applicable law;
* respond to legal process;
* cooperate with authorities, courts, regulators, payment processors, banks, or card networks;
* enforce our agreements;
* protect our rights, privacy, safety, or property;
* protect the rights, privacy, safety, or property of clients, coaches, contractors, or others;
* prevent fraud, abuse, security incidents, or unlawful activity;
* respond to disputes, chargebacks, or legal claims.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted with a new “Last updated” date.
If changes are material, we may provide additional notice where required by law.
Your continued use of the website or Services after an updated Privacy Policy is posted means you acknowledge the updated Privacy Policy.
25. Contact
For privacy questions, requests, or concerns, contact:
Marcin Kaliszewski
Kwiatowa 25N, 05-126 Michałów-Grabina, Poland
[email protected]
Tax identification number: PL5242974145
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